|
|
 |
 |
|
 |
How do I place an order?
How do I pay for my order?
What are the payment terms?
Are the prices the same online as in the catalog?
Whom can I call to help me with my order?
How long will it take my order to ship?
Whom do I contact with billing questions?
Can I change my order?
Will you automatically send me a proof for customized items?
How do I remove myself from the mailing list?
How do I place an order?
Choose any of the following methods:
- Online
Use our online catalog to place a secure order for any Timewise product.
- By Phone
972-641-4911 or 800-527-2450
We are ready for your call Monday through Friday from 7:00 a.m. to 5:00 p.m. CT.
- By Fax
972-660-3684 or 800-752-4294
- By Mail
Complete the order form found in the center of any Timewise catalog and mail to
Timewise
930 W. North Carrier Pky
Grand Prairie, TX, 75050
How do I pay for my order?
Choose from one of the following methods:
- Bill Me
We will verify your account and order; then we will bill your account for the amount of the
order plus shipping and processing.
- Credit Card
We accept MasterCard, Visa and American Express.
What are the payment terms?
All orders are subject to approval. For open credit orders, minimum opening purchase is $150.00. Payment for all products and services is due within thirty (30) days of invoice date. Customer agrees to pay interest at 1.5% per month for payments later than 30 days and all reasonable costs of collection, including collection agency and legal fees. Customer authorizes requests for credit information from any credit service agency.
Customers may prepay by check or credit card. We accept Visa, MasterCard and American Express.
Are the prices the same online as in catalogs?
Prices are the same in catalogs and on this site. Occasionally, we will have special pricing offers
available only on this site.
Whom can I call to help me with my order?
If you encounter difficulty placing your order with our online catalog, please call our customer
service department at 972-641-4911 or 800-527-2450 or email us and
we will contact you in a timely manner.
How long will it take my order to ship?
Orders for non-personalized products are normally shipped within 48 hours. Custom orders
typically ship within 48 hours of proof approval. Some orders may be subject to longer timeframes for
manufacturing and delivery due to their complexity or the time of year.
Whom do I contact with billing questions?
Please e-mail us at service@timewise.com or call
Customer Service at 972-641-4911 or 800-527-2450.
Can I change my order?
Yes, it may be possible to alter your order, depending on its stage in the fulfillment process.
Call (please do not e-mail or fax) Customer Service at 972-641-4911 or 800-527-2450.
Will you automatically send me a proof for customized items?
Proofs are automatically sent. If you require a proof, please call Customer Service at
972-641-4911 or 800-527-2450. Parcel charges apply for proofs sent via mail or parcel carrier.
How do I remove myself from the mailing list?
Email: listmaint@timewise.com or call 972-641-4911 or 800-527-2450.
|
|
|
Shopping Cart
