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Product Categories :
	Accessories
	Calendar Boards
	Classic Whiteboards
	Custom Whiteboards
	Economy Whiteboards
	Grid Whiteboards
	Multi-use Boards
	Office Products

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Help & FAQs

How do I place an order?
How do I pay for my order?
What are the payment terms?
Are the prices the same online as in the catalog?
Whom can I call to help me with my order?
How long will it take my order to ship?
Whom do I contact with billing questions?
Can I change my order?
Will you automatically send me a proof for customized items?
How do I remove myself from the mailing list?

How do I place an order?
Choose any of the following methods:

Online
Use our online catalog to place a secure order for any Timewise product.
By Phone
(800) 523-8060
We are ready for your call Monday through Friday from 7:30 a.m. to 6:00 p.m. EST.
By Fax
(800) 246-5250
By Mail
Complete the order form found in the center of any Timewise catalog and mail to
Timewise
PO Box 451299
Sunrise, Florida 33325-1299

How do I pay for my order?
Choose from one of the following methods:

Bill Me
We will verify your account and order; then we will bill your account for the amount of the order plus shipping and processing.
Credit Card
We accept MasterCard, Visa, American Express, and Discover.

What are the payment terms?
Payment is due upon receipt of merchandise with an established open account.

Are the prices the same online as in catalogs?
Prices are the same in catalogs and on this site. Occasionally, we will have special pricing offers available only on this site.

Whom can I call to help me with my order?
If you encounter difficulty placing your order with our online catalog, please call our customer service department at (800) 448-2459 or email us and we will contact you in a timely manner.

How long will it take my order to ship?
Orders for non-personalized products are normally shipped within 48 hours. Custom orders typically ship within 48 hours of proof approval. Some orders may be subject to longer timeframes for manufacturing and delivery due to their complexity or the time of year.

Whom do I contact with billing questions?
Please e-mail us at service@timewise.com or call Customer Service at (800) 448-2459.

Can I change my order?
Yes, it may be possible to alter your order, depending on its stage in the fulfillment process. Call (please do not e-mail or fax) Customer Service at (800) 448-2459.

Will you automatically send me a proof for customized items?
Proofs are automatically sent. If you require a proof, please call Customer Service at (800) 523-8060. Parcel charges apply for proofs sent via mail or parcel carrier.

How do I remove myself from the mailing list?
Email: listmaint@timewise.com or call (800) 448-2459.